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Postal News: Largest U.S. Post Office goes above, beyond

December 24, 2015
By PHIL WIEBOLD , Lehigh Acres Citizen

Customers are always at the front of the line at this post office that never closes. With a click of the mouse, customers can conveniently ship from their homes to any location by scheduling a next-day package pickup - saving a trip.

During fiscal 2015, generated more than $1 billion in sales - a major milestone for the 15-year-old site. The sales exceeded that of all post offices combined in the following media markets: New York City, Los Angeles, Chicago, Philadelphia and Dallas.

"We're everywhere so you can be anywhere," said Acting Chief Marketing and Sales Officer Jim Cochrane. "With, your post office is as close as your desktop or smartphone, so doing business with us is fast and convenient during this busy holiday season and all year long. Our dedicated employees are ready to serve customers with prompt service at nearly 32,000 post offices nationwide. We also provide convenient access at more than 70,000 grocery stores, drug stores, office supply stores, ATMs and other locations where customers can buy stamps and other postal products." can provide virtually any service offered at a brick-and-mortar post office.

- Track packages: My USPS is an easier way to receive updates for incoming packages with real-time delivery notifications which are available within a few minutes of the delivery scan for select packages. My USPS filters updates for all incoming packages in one central dashboard, which is accessible on mobile devices and desktop computers.

- Purchase shipping and mailing supplies: Visit the Postal Store to purchase the Charlie Brown Forever stamps and other stamps to use for the holiday season, and order free shipping supplies, including boxes.

- Ship packages: Consumers can use Click-N-Ship as a stress-free tool to pay and print postage for holiday gifts from a mobile device or desktop computer. Sign up to start creating shipping labels and pay for the postage online.

- Hold mail: Going away? Take advantage of the Request Hold Mail Service. All your mail is kept at the local post office until you return.

- Forward mail: For a fee, mail can be held, packaged and shipped weekly by Priority Mail using Premium Forward Service.

- Ship internationally: Depending upon the type of service, save money off retail prices when printing a shipping label from home. Use the built-in address form to transfer information into country-specific customs forms.

- Calculate postage: The postage price calculator provides estimates for sending packages, domestically or international

Customers can do all of this - all from the comfort of their homes - by going to:, or downloading USPS Mobile on iOS or Android devices.

Customers can complete the steps to change an address on the USPS mobile app by simply clicking on the Change of Address icon. This convenient feature for USPS Mobile customers is in addition to others.

Delivering for holidays

The U.S. Postal Service expects to deliver more than 15.5 billion cards, letters, flats and packages during the 2015 holiday season.

In addition, USPS is projecting that approximately 600 million packages will be delivered between Thanksgiving and New Year's Eve - an increase of 10.5 percent over last year's volume.

In time for the holidays, the Postal Service is offering real-time delivery notifications. Customers who sign up for alerts at My USPS will receive an email or text notification for select packages within a few minutes of the delivery scan.

Phil Wiebold is a spokesman for U.S. Postal Service.



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