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Postal News: No one returns holiday gifts like U.S. Postal Service

January 8, 2014
By KATHLEEN SWANSON , Lehigh Acres Citizen

The Postal Service wants to be America's "return shipper" of choice. As post-holiday thoughts turn to shipping back unwanted gifts, the Postal Service is debuting a new television commercial with the message that USPS makes returns "easy peasy" by offering Flat Rate options, free Package Pickup and reinforces the USPS commitment to improved scanning.

"Should not all those presents make the cut ... just pack them in a Flat Rate box, we'll come to your door and return them," sings a montage of postal carriers to the tune of "Auld Lang Syne."

"Returns are inevitable in the world of e-commerce," Gary Reblin, vice president of new products and innovation, said. "The Postal Service has an opportunity to become the go-to shipper for returns, not just after the holidays but throughout the year."

"We've got the right ingredients to grow this business - great shipping products that offer great value and superior accessibility,"?he said.

USPS offers solutions that fit the needs of both consumers and merchants. By combining free Priority Mail Flat Rate Boxes and the user-friendly tools on: to print postage and even request a free package pickup, it's more convenient than ever for consumers to manage post-holiday returns.

For merchants, Scan Based Payment and other features are designed to help companies boost customer loyalty and repeat purchases. Also, look for improved returns visibility on: as the Postal Service works to remind customers that USPS offers many happy returns year round.

Kathleen Swanson is a spokeswoman for U.S. Postal Service.



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